A guide to AI implementation in critical infrastructure

by Dr Sinan Yordem and Kieran Reynolds | Apr 10, 2025

Our ongoing relationship with The Intelligent Transportation Society of America (ITS America) is a source of energy and inspiration for Team Cambridge Consultants. This vibrant and fruitful collaboration is focused on ways to harness deep tech to shape a more resilient, safer and efficient transportation system across the United States. We’re delighted that momentum is continuing at pace – in the shape of our third major joint report: A Guide to Practical Next Steps for AI Implementation.

The guide is available on the ITS America website to download now. We have structured it to be essential reading for those looking to define their AI implementation plan, those who are ultimately responsible for the strategic approach and those who will develop and deliver in practice. It shares clear, actionable steps for the successful implementation of AI. More than that, it explores AI-enabled technologies, techniques and strategies that are pertinent for a broad range of smart infrastructure applications throughout the world.

For those with ambitions in everything from gas and electricity networks to communications and satellite networks; from smart city developments to multimodal transport; the report illuminates ways that emerging technology can accelerate the next generation of critical infrastructure. AI is pivotal for this new age of digital infrastructure that will be characterized by accessibility, interoperability and sustainability.

Smart infrastructure innovation

I think objectivity is key to CC’s contribution to the broad vision outlined in the report. One-size-fits-all thinking has no place in complex smart infrastructure innovation. As a diverse group of multidisciplinary technologists, my colleagues don’t have a particular technological solution to promote, so our experts are able to advocate holistic, outcome-driven AI deployment. The approach embraces complementary technologies and is, by definition, ripe for agile cross-pollination across sectors.

For me, another important aspect of the publication is its actionability. From the get-go, we wanted the guidance to be practical, usable and ready for implementation. For this reason, the content sets out clear, actionable steps for successful AI implementation. It addresses the interconnection of processes, people, technology and data, while emphasizing how different organizational functions, executive, operational, and delivery should work in lockstep to execute a cohesive AI strategy.

Efficient and secure AI implementation

Key sections provide an overview of critical AI deployment roles; explore core focus areas, offer recommendations for different AI maturity stages, and share real-world, best-practice case studies. A 10-point action plan offers a clear roadmap to prioritize AI initiatives. The team of expert CC authors also helped to emphasize why integrating transformative technologies like AI requires strategic alignment and public trust, with adherence to safety, cybersecurity, privacy, and regulatory standards.

Do please reach out to me to discuss the guide and its insights in more detail. And if you’d like to, why not catch up with the two other CC and ITS America joint reports: our Digital Infrastructure Strategy Report and The Impact of AI on Transportation and Mobility.

As for what’s next? The CC is team is working with ITS America to develop further actionable insights into digital security and its applications within transportation. Once again, the focus will be on ‘making it real’. We’ll be drawing on a breadth of experience from other sectors such as defense and healthcare, while providing practical steps to not just understand disruptive technology – but to implement it. Watch this space.

Expert authors

Senior Vice President, Head of North America Advisory, Energy & Smart Infrastructure | View profile

Sinan grows and develops businesses through the power of innovation. With more than 15 years’ experience of leading start-up and corporate growth initiatives, he’s delivered breakthrough physical products and digital services to government and industry clients across the world.

Energy & Industrial Business Unit Lead | View profile

Kieran leads our activities in the smart infrastructure market sector, developing strategies, delivering customer requirements and developing disruptive business models to find commercial solutions to technical and market challenges.

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